Privacy policy

This privacy policy explains how Manifesto (“we”, “us”) handles personal data when you visit www.manifesto.al, send an enquiry, subscribe to our newsletter, or otherwise contact us. We are a marketing and software solutions company based in Tirana, Albania.

Who is responsible

Manifesto is the controller of personal data collected through this website and our contact channels.

• Email: info@manifesto.al
• Phone: +355 69 83 62 068
• Location: Tirana, Albania

What we collect

Depending on how you interact with us, we may process:

• Contact and project enquiries: name, email, phone, company (optional), services of interest, project description, budget and timing preferences, and any other details you choose to send.
• Newsletter: email address, and confirmation that you asked to subscribe.
• Technical data: IP address, browser type, device information, pages visited and approximate location, typically collected through server logs or analytics tools if enabled.
• Cookies and similar technologies: small files used for essential site function and, where applicable, analytics or preferences. See “Cookies” below.

We do not intentionally collect special categories of personal data through this website.

Why we use your data

We use personal data to:

• Reply to enquiries and arrange conversations about potential or ongoing work
• Prepare proposals, scopes and project communication
• Send newsletter updates you requested (you can unsubscribe at any time)
• Operate, secure and improve the website
• Meet legal, accounting or contractual obligations

Where EU or Albanian data protection law applies, we rely on one or more of: your consent (for example newsletter signup), steps prior to a contract or performance of a contract, our legitimate interests in running and securing the business (balanced against your rights), and legal obligation.

Who we share data with

We do not sell personal data. We may share data with trusted processors who help us run the site and communications, for example:

• Hosting and infrastructure providers
• Email or form delivery services
• Analytics providers, if analytics are enabled on the site

These parties process data on our instructions and only for the purposes we specify. We may also disclose information if required by law or to protect our rights, users or the public.

International transfers

Some providers may process data outside Albania or the European Economic Area. Where that happens, we take steps consistent with applicable law (for example appropriate contractual safeguards) so that your data remains protected.

How long we keep data

• Enquiries: typically for as long as needed to handle your request and for a reasonable follow-up period, then longer only if we start a project or must keep records for legal or accounting reasons.
• Newsletter: until you unsubscribe or ask us to delete your address.
• Logs and analytics: for short periods needed for security and measurement, unless a longer period is required to investigate an issue.

Cookies

Essential cookies (or similar storage) may be needed for the site to work. If we use non-essential cookies (for example analytics), we will do so in line with applicable rules and, where required, ask for your consent. You can control cookies through your browser settings; blocking some cookies may affect how the site works.

Your rights

Depending on applicable law, you may have the right to access, correct, delete or restrict processing of your personal data, to object to certain processing, to withdraw consent where processing is based on consent, and to data portability. You may also lodge a complaint with a competent supervisory authority.

To exercise these rights, email info@manifesto.al. We may need to verify your identity before responding.

Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure; if you suspect a problem, contact us promptly.

Children

This website is aimed at businesses and professionals. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will take appropriate steps.

Links to other sites

Our site may link to third-party websites or products (including client and product sites). Their privacy practices are their own. Review their policies before sharing personal data with them.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you acknowledge the revised policy.

Contact

Questions about this privacy policy or your personal data: info@manifesto.al.